Our Patient Charter

Our Philosophy of Care:


  • To provide competent, quality, fair and ethical dental care and information to patients in their best interests; and
  • To ensure equitable and accessible care for all persons irrespective of their impairment of any kind.


Your rights:


  • receive professional dental care in safe environment, and with compassion and respect;
  • to understand the risks and benefits of the proposed care, and the service fees involved;
  • open and honest in communications with you, and your families or carers if applicable, regarding our care for you including any unlikely adverse incident that has occurred;
  • protection of your personal privacy, with rights to access to your personal data; and
  • have your say regarding your needs, concerns, decisions and complaints about the care we provide.


Your responsibilities:


  • understand that dentists desire to be reasonably effective and equitable in providing appropriate care to all members of the community;
  • active participation in your dental care by providing your information required to provide the best care solution and by following the advice to promote good oral health;
  • feedback your views on our service, personnel and facilities to improve our care for you; and
  • acknowledge the reality and limits of individual oral health care.

Service Targets

We provide dental service for the general public including a special care dental service for the following communities:


  • Persons with learning disabilities
  • Persons with physical disabilities
  • Persons with mental illness
  • Elders with dementia

Programmes for the Disadvantaged

Healthy Teeth Collaboration


We are very privileged to be a designated clinic to provide free dental service for the persons with intellectual disability (PID) of the Healthy Teeth Collaboration Project managed by the Department of Health.



  • Oral health promotion and education to caregivers of PID
  • Basic dental treatment necessary for PID by behavioral management, conscious sedation or general anaesthesia


Service period:

  • 16 July 2018 – 15 July 2021


Eligible PID are:

  • Adults aged 18 and above; AND
  • Holding the Registration Card for People with Disabilities issued by the Labour and Welfare Bureau (under the category of “intellectual disability” or “mental handicap”); AND
  • Recipients of-
    • Comprehensive Social Security Assistance of the Social Welfare Department OR
    • Disability Allowance of the Social Welfare Department OR
    • medical fee waiver of the Hospital Authority; AND
  • Have not benefited from the dental services of Healthy Teeth Collaboration.


Escort and transport subsidies:

  • Escort subsidy – actual expense of no more than $70 per hour, with a maximum of $350 per visit and up to 8 visits
  • Transport subsidy – actual expense of no more than $300 per visit, and up to 8 visits


Booking / Enquiries:

  • Call 2370 2669 (at 9:00am to 6:00pm, Mon to Sat)
  • WhatsApp 5406 3928


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Eat Well Live Well


This programme is sponsored by the Vera Ruttonjee Desai Foundation.



  • to provide oral rehabilitation including implants to eligible senior persons
  • to improve the quality of life of the beneficiaries


Eligible targets:

Aged over 65, who are :

  • recipients of Comprehensive Social Security Assistance
  • receiving Home Care Service
  • recipients of Old Age Living Allowance


Eligible criteria:

  • Requiring or having made a full lower denture



  • Check up evaluation (including a full jaw CT scan)
  • Two implants will be placed in the lower jaw
  • Locators will be fixed in the lower denture to allow it to clip onto the implants for stabilization


Booking / Enquiries:

  • Call 2370 2669 (at 9:00am to 6:00pm, Mon to Sat)
  • WhatsApp 5406 3928

Community Care Fund Elderly Dental Assistance Programme

Elders receiving Healthcare Vouchers

Recipients of Comprehensive Social Security Scheme

Dental Care For You supported by WoFoo Foundation Limited

Service Facilities

Currently, the Loving Smiles Foundation Limited is operating two dental clinic facilities for those with special needs. We aim at removing the barriers of access to quality dental care for them. They are not only physically accessible but also equipped to provide conscious sedation to those who have difficulty in coping with the challenge of dental treatment. We also work in partnership with the Evangel Hospital to provide dental service under general anesthesia for those who are unable to cooperate for dental treatment or those who need better medical support during dental treatment.

Loving Smiles Special Care Dental Centre

Shops E13-15, G/F, Cho Yiu Centre, Cho Yiu Chuen, Kwai Chung, N.T.

Service Hours:
9:00 am – 6:00 pm (Closed on Sundays & Public Holidays)

Loving Smiles Special Care Dental Centre Vera Ruttonjee Desai Elderly Clinic


Shops A202-208, 2/F, Cho Yiu Centre, Cho Yiu Chuen, Kwai Chung, N.T.

Service Hours:

9:00 am – 6:00 pm (Closed on Sundays & Public Holidays)

Evangel Hospital


222 Argyle Street, Kowloon

Operating Theatre:

General Anaesthesia Cases

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